Hospitality
AI Concierge & Reservation Automation for Hotels and Hospitality
Reservations, guest requests and FAQs handled around the clock.Hotels, resorts, vacation rentals and venues field the same questions all day: availability, check-in times, parking, pets, amenities. Our AI concierge answers by phone, WhatsApp and web chat in multiple languages, takes reservations, upsells add-ons and routes real issues to the front desk.
The problem
What slows hospitality businesses down
If any of these sound familiar, automation will pay for itself quickly.
Repetitive guest questions
Front-desk staff answer the same ten questions hundreds of times a week.
Missed direct bookings
Unanswered calls push guests to OTAs that take a commission.
Multilingual guests
International travellers need answers in their own language.
Event & group enquiries
Large-booking leads wait days for a reply.
The solution
AI & automation for hospitality
Production systems we build for hospitality teams — each one connected to the tools you already use.
AI Receptionist Systems
AI concierge
Answers guest questions 24/7 in many languages and handles requests.
From $1,800 · 1–3 weeksAI Calling Platforms
Reservation line agent
Takes direct bookings over the phone and reduces OTA dependence.
From $3,500 · 2–4 weeksAI Chat Agents
Pre-arrival messaging
WhatsApp and SMS check-in info, upsells and local recommendations.
From $2,500 · 2–3 weeksSystem Integration
PMS integration
Bookings and guest data synced with your property-management system.
From $2,000 · 1–4 weeksIntegrations
Works with your hospitality stack.
We connect to the software hospitality teams already rely on — through official APIs, certified partners or secure custom connectors.
Compliance & data security
Payment details are never collected by the AI in conversation — guests are sent secure, PCI-compliant payment links.
Case studies
Hospitality automation in production
Tech & SaaS · AI Voice Agents
Voxiqo — our AI calling platform
A multi-tenant voice-agent platform that answers and places calls autonomously, books appointments and qualifies leads for businesses.
Dental & Med Spas · AI Receptionist
AI receptionist for a multi-location dental group
Phone and WhatsApp receptionist that books new patients, confirms appointments and routes emergencies across several clinics.
Real Estate · AI Voice Agents
Speed-to-lead AI calling for a real-estate brokerage
Every new web and portal lead is called within a minute, qualified, and booked with an agent.
Process
How we automate hospitality businesses
Fixed scope, weekly demos, no black boxes. Most AI projects go live in 2–5 weeks.
Audit
We map your workflows, calls and data, then rank opportunities by ROI. Free, 30 minutes.
Design
Conversation flows, architecture and integrations — signed off before we write code.
Build
Weekly demos, a shared Slack channel and production-grade code you own.
Launch & optimise
Go live, monitor every conversation and workflow, and improve every week.
FAQ
Hospitality automation — FAQ
Can it take hotel reservations?
Yes, when connected to your booking engine or PMS; otherwise it captures the request and sends a secure booking link.
Which languages are supported?
English, Spanish, French, German, Portuguese, Arabic, Chinese and many more — detected automatically.
Does it work for vacation rentals?
Yes — we integrate with Guesty, Hostaway and similar platforms for guest messaging.
How much does AI concierge for hotels cost?
Hospitality projects typically start from $1,800, depending on which systems you need and how many integrations are involved. After a free audit you get a fixed-price proposal with an ROI estimate.
How long does it take to launch?
Most AI agents and automations for hospitality businesses go live in 2–5 weeks. Custom software and SaaS projects typically take 6–16 weeks.
Hospitality across the US
Remote-first, across all 50 states.
We work with businesses nationwide, with daily overlap across Eastern, Central, Mountain and Pacific time. Tell us where you’re based →
Guides
Reading for hospitality owners
Chat Agents · 7 min read
WhatsApp Chatbot for Business: A Practical Setup Guide (2026)
How to set up an AI WhatsApp chatbot with the WhatsApp Business API — approval, pricing, use-cases and the mistakes to avoid.
Read articleAI Receptionist · 8 min read
AI Receptionist for Small Business: Costs, Features & How It Works (2026)
What an AI receptionist does, what it costs a US small business, and how to set one up for phone, WhatsApp and web without losing the human touch.
Read articleOther industries