Tech & SaaS
AI Support Agents, RAG & SaaS Development for Tech Companies
Support deflected and onboarding automated with AI.SaaS and tech companies need support and onboarding that scale faster than headcount. We build RAG-powered support agents grounded in your docs and tickets, AI features inside your product, and the SaaS infrastructure behind them — billing, multi-tenancy and integrations. We run our own SaaS, Voxiqo, so we know the playbook.
The problem
What slows tech & saas businesses down
If any of these sound familiar, automation will pay for itself quickly.
Growing ticket volume
Support headcount scales linearly with customers.
Inaccurate bots
Old FAQ bots give confident but wrong answers.
AI roadmap pressure
Customers expect AI features you don’t have time to build.
Onboarding drop-off
New users stall before reaching value.
The solution
AI & automation for tech & saas
Production systems we build for tech & saas teams — each one connected to the tools you already use.
RAG Systems
RAG support agent
Cited answers from docs, changelogs and resolved tickets.
From $4,000 · 3–5 weeksSaaS Platforms
AI features & SaaS builds
Agents, search and automation built into your product.
From $15,000 · 8–16 weeksAI Chat Agents
In-app onboarding agent
Guides users to activation inside your app.
From $2,500 · 2–3 weeksSystem Integration
Integrations marketplace
Native integrations your customers ask for.
From $2,000 · 1–4 weeksIntegrations
Works with your tech & saas stack.
We connect to the software tech & saas teams already rely on — through official APIs, certified partners or secure custom connectors.
Compliance & data security
We support SOC 2-minded practices: least-privilege access, audit logs, encrypted secrets and no-training model providers.
Case studies
Tech & SaaS automation in production
Tech & SaaS · AI Voice Agents
Voxiqo — our AI calling platform
A multi-tenant voice-agent platform that answers and places calls autonomously, books appointments and qualifies leads for businesses.
Tech & SaaS · RAG & Knowledge AI
RAG support agent for a B2B SaaS
A cited, grounded support agent trained on docs, changelogs and resolved tickets.
Tech & SaaS · n8n Automation
Automated client reporting for a marketing agency
Weekly client reports pulled from ad platforms and analytics, with AI-written insights, delivered automatically.
Process
How we automate tech & saas businesses
Fixed scope, weekly demos, no black boxes. Most AI projects go live in 2–5 weeks.
Audit
We map your workflows, calls and data, then rank opportunities by ROI. Free, 30 minutes.
Design
Conversation flows, architecture and integrations — signed off before we write code.
Build
Weekly demos, a shared Slack channel and production-grade code you own.
Launch & optimise
Go live, monitor every conversation and workflow, and improve every week.
FAQ
Tech & SaaS automation — FAQ
How accurate is a RAG support bot?
We measure it on your real questions before launch and tune retrieval until it meets your bar, with “I don’t know” fallbacks.
Can you add AI features to our product?
Yes — we work in your codebase or build services your team can own.
Do you work with Intercom or Zendesk?
Yes, as the channel, the knowledge source, or both.
How much does AI support agent for saas cost?
Tech & SaaS projects typically start from $2,000, depending on which systems you need and how many integrations are involved. After a free audit you get a fixed-price proposal with an ROI estimate.
How long does it take to launch?
Most AI agents and automations for tech & saas businesses go live in 2–5 weeks. Custom software and SaaS projects typically take 6–16 weeks.
Tech & SaaS across the US
Remote-first, across all 50 states.
We work with businesses nationwide, with daily overlap across Eastern, Central, Mountain and Pacific time. Tell us where you’re based →
Guides
Reading for tech & saas owners
RAG · 6 min read
What Is RAG? Retrieval-Augmented Generation Explained for Business Owners
RAG explained in plain English: how retrieval-augmented generation makes AI accurate on your own data, what it costs, and when your business needs it.
Read articleAutomation · 9 min read
n8n vs Zapier vs Make: Which Automation Tool Is Best for Your Business?
An honest comparison of n8n, Zapier and Make — pricing, self-hosting, AI features and when each one wins — from an n8n Certified Training Institute.
Read articleOther industries