AI-powered system
E-Commerce AI Agents
Turn Instagram DMs into orders — automatically.
Instagram DM automation for sales. Computer vision for product recognition. Order handling, CRM logging, automated follow-ups end-to-end.
What you get
- More DM revenue
- Instant replies
- Fewer abandoned chats
Shoppers send screenshots, ask “is this in stock in medium?”, and disappear if you reply tomorrow. Our e-commerce agents recognise products from photos, check inventory, take the order, send the payment link, log everything in your CRM and follow up on abandoned conversations — end to end.
Capabilities
Everything included in our e-commerce ai agents.
Visual product search
Customers send a photo or screenshot; the agent finds the exact or closest product.
DM-to-checkout
Size, colour, stock and shipping questions answered, then a checkout link sent in-chat.
Order management
Order status, returns and exchanges handled from your store data.
Comment-to-DM
Auto-DM people who comment on posts and reels with the product link.
Follow-ups
Recover abandoned chats and carts with timed, personalised messages.
CRM logging
Every conversation and order synced to Shopify, Klaviyo, HubSpot or your CRM.
Use cases
Where it pays off fastest.
Selling directly from Instagram DMs and comments.
Recognising products from customer photos.
Automating order-status and returns conversations.
Process
How we work
Fixed scope, weekly demos, no black boxes. Most AI projects go live in 2–5 weeks.
Audit
We map your workflows, calls and data, then rank opportunities by ROI. Free, 30 minutes.
Design
Conversation flows, architecture and integrations — signed off before we write code.
Build
Weekly demos, a shared Slack channel and production-grade code you own.
Launch & optimise
Go live, monitor every conversation and workflow, and improve every week.
Case studies
E-Commerce AI in production.
E-Commerce & DTC · E-Commerce AI
Instagram DM sales agent for a DTC fashion brand
An Instagram DM agent that recognises products from screenshots, checks stock and sends checkout links in-chat.
E-Commerce & DTC · E-Commerce AI
WhatsApp reorder agent for a supplement brand
Customers reorder, swap flavours and manage subscriptions by replying to a WhatsApp message.
E-Commerce & DTC · E-Commerce AI
Visual-search shopping agent for a home décor store
Shoppers send a photo of a room or product and get matching items with links in seconds.
FAQ
E-Commerce AI Agents — FAQ
Does this work with Shopify?
Yes — Shopify, WooCommerce, BigCommerce and custom stores via API.
Is Instagram DM automation allowed?
Yes, when done through Meta’s official Graph API and messaging policies, which is how we build it.
How does product recognition work?
We index your catalog images with a vision model; customer photos are matched against them in seconds.
Can it handle multiple languages?
Yes. Agents detect the customer’s language and reply in it.
E-Commerce AI across the US
Remote-first, across all 50 states.
We work with businesses nationwide, with daily overlap across Eastern, Central, Mountain and Pacific time. Tell us where you’re based →
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