Media & Entertainment

AI Fan Engagement & Automation for Media, Events and Venues

Ticketing, fan and partner enquiries answered instantly.Venues, event organisers, creators and media companies deal with spikes of fan questions around every launch and show. We build AI agents that answer ticketing, venue and merch questions across social and messaging, automate partner and booking enquiries, and build fan platforms and merch stores.

Book a free media & entertainment audit See our work

Popular for Media & Entertainment

Projects from$1,500
Go live in2–5 weeks
Get a free audit

The problem

What slows media & entertainment businesses down

If any of these sound familiar, automation will pay for itself quickly.

Challenge

Launch-day spikes

Thousands of questions arrive the moment tickets or merch drop.

Challenge

DM overload

Fans and partners message on every platform.

Challenge

Partnership intake

Booking and sponsorship enquiries are hard to triage.

Challenge

Fragmented fan data

Ticketing, merch and email lists don’t connect.

The solution

AI & automation for media & entertainment

Production systems we build for media & entertainment teams — each one connected to the tools you already use.

AI Chat Agents

Fan support agent

Answers event, venue and ticket questions across channels.

From $2,500 · 2–3 weeks

E-Commerce AI Agents

Merch sales agent

Sells merch in DMs with product recognition.

From $3,000 · 2–4 weeks

SaaS Platforms

Fan & creator platforms

Membership, community and content platforms.

From $15,000 · 8–16 weeks

Workflow Automation

Booking & partner intake

Enquiries qualified and routed automatically.

From $1,500 · 1–3 weeks

Integrations

Works with your media & entertainment stack.

We connect to the software media & entertainment teams already rely on — through official APIs, certified partners or secure custom connectors.

EventbriteShopifyKlaviyoHubSpotDiscordMeta Graph API

Compliance & data security

Messaging runs on official platform APIs with opt-in management to protect your accounts.

Case studies

Media & Entertainment automation in production

All work
Sample project
<10sfirst reply
3.1×DM conversion

E-Commerce & DTC · E-Commerce AI

Instagram DM sales agent for a DTC fashion brand

An Instagram DM agent that recognises products from screenshots, checks stock and sends checkout links in-chat.

InstagramComputer VisionShopify
Sample project
35 hrssaved per week
−90%data-entry errors

Logistics & Trucking · n8n Automation

n8n operations automation for a logistics company

Load tenders, documents and status updates flow automatically between email, the TMS and accounting.

n8nDocument AITMS Integration
Sample project
<30sresponse time
2.2×showings booked

Real Estate · Chat Agents

Multi-channel listing chat agent for a real-estate team

An AI agent that answers listing questions on SMS, WhatsApp and Instagram and books showings into agents’ calendars.

WhatsAppInstagramFollow Up Boss

Process

How we automate media & entertainment businesses

Fixed scope, weekly demos, no black boxes. Most AI projects go live in 2–5 weeks.

01

Audit

We map your workflows, calls and data, then rank opportunities by ROI. Free, 30 minutes.

02

Design

Conversation flows, architecture and integrations — signed off before we write code.

03

Build

Weekly demos, a shared Slack channel and production-grade code you own.

04

Launch & optimise

Go live, monitor every conversation and workflow, and improve every week.

FAQ

Media & Entertainment automation — FAQ

Can it handle ticket-drop spikes?

Yes — AI agents scale instantly and answer the repetitive questions, escalating only real issues.

Does it work on Instagram and TikTok?

Instagram and Facebook via Meta’s APIs; other platforms where official messaging APIs exist.

Can you build a fan membership platform?

Yes — subscriptions, gated content and community features.

How much does AI chatbot for events and venues cost?

Media & Entertainment projects typically start from $1,500, depending on which systems you need and how many integrations are involved. After a free audit you get a fixed-price proposal with an ROI estimate.

How long does it take to launch?

Most AI agents and automations for media & entertainment businesses go live in 2–5 weeks. Custom software and SaaS projects typically take 6–16 weeks.

Media & Entertainment across the US

Remote-first, across all 50 states.

We work with businesses nationwide, with daily overlap across Eastern, Central, Mountain and Pacific time. Tell us where you’re based →

Guides

Reading for media & entertainment owners

E-Commerce · 7 min read

Instagram DM Automation: How to Turn DMs Into Sales in 2026

A practical guide to Instagram DM automation for e-commerce brands: comment-to-DM, AI sales agents, product recognition and staying within Meta’s rules.

Read article

Chat Agents · 7 min read

WhatsApp Chatbot for Business: A Practical Setup Guide (2026)

How to set up an AI WhatsApp chatbot with the WhatsApp Business API — approval, pricing, use-cases and the mistakes to avoid.

Read article

Other industries

We also serve

Healthcare Dental & Med Spas Real Estate Law Firms Home Services E-Commerce & DTC Hospitality Logistics & Trucking Financial Services Insurance Automotive & Dealerships Education & Training Energy & Utilities Tech & SaaS Manufacturing Travel & Tourism Fitness & Wellness Restaurants Construction