E-Commerce & DTC · E-Commerce AI Agents
Instagram DM sales agent for a DTC fashion brand
An Instagram DM agent that recognises products from screenshots, checks stock and sends checkout links in-chat.
Client
DTC apparel brand · California (sample)
Service
Industry
The challenge
Thousands of DMs per week — mostly “is this available?” screenshots — were answered hours late, and sales were lost.
What we built
Computer-vision product matching against the Shopify catalog, comment-to-DM flows, in-chat checkout links and abandoned-conversation follow-ups synced to Klaviyo.
The results
- <10s first reply
- 3.1× DM conversion
- 70% DMs fully automated
More work
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